Office online with product key - Free Download
Select this option to find the location of your Microsoft Office product key. Select this option to explore methods you can follow to enter your Microsoft Office product key depending on your install scenario. Select this option to troubleshoot "invalid product key" type errors you may get when entering your Microsoft Office product key. Select this option to find out if you are eligible to get a replacement Microsoft Office product key. Are you stuck at a Microsoft Office installation window trying to find your product key?
This solution is only for Microsoft Office You can find and retrieve your Office trial product key either in the confirmation email sent when you opted to download the trial or through the online Account Management Console. You can retrieve the product key by accessing your online Account Management Console. As soon as you have logged in with the correct Windows Live ID account, the product key will be located in the My Account page in the Trials section under the Product Key column. They will be unable to give you one.
Office Starter is a simplified, ad-funded version of Office that includes Excel Starter and Word Starter If you decide to continue using Office Starter no additional action is required as you do not have to have a product key to install or activate this version of Office. The original equipment manufacturer may have also included a separate Office product key for Office Home and Student , Office Home and Business or Office Professional instead of or in addition to Office Starter If this is the case, the product key can be found:.
On a certificate of authenticity COA included with an Office installation disc and bundled with the computer packaging. The Certificate of Authenticity COA is a special security label that accompanies legally licensed Microsoft software to help prevent counterfeiting. A Certificate of Authenticity should always accompany the product with which it is associated.
For more information, click here. If you still have problems locating the product key we recommend that you contact your Original Equipment Manufacturer.
Click here for a list of computer manufacturer telephone numbers. Your company or school provided this version of Microsoft Office You can also visit this website for more information about volume license products:. If you did not receive this volume license product through your company or school you may be the victim of counterfeit software. Click this link for more information about piracy.
If you are installing, re-installing, upgrading or converting Microsoft Office you have to enter the product key at the Enter your Product Key screen. The screen will resemble this: If you cannot find this window select one of the following options which most closely match your scenario: Make sure that you activate the product. For more information about activation, click one of the following links: Not finding what you're looking for? Visit Microsoft Answers to ask the experts.
Microsoft Customer Service may be able to help in obtaining a replacement Office product key. In this case, you should be able to retrieve your product key either in the confirmation email that was sent to you, by accessing the online account containing your product key or by contacting the 3rd party online retailer you dealt with to purchase the product. Microsoft Customer Service does not provide replacement product keys for Office trial product. Your Office is an OEM product. We recommend you contact the Original Equipment Manufacturer to see if they can assist.
Microsoft Customer Service will be unable to help you in obtaining a replacement Office Volume License product key. NOTE If you did not receive this volume license product through your company or school you may be the victim of counterfeit software.
Select the option that most resembles the packaged product that you purchased: A retail store installed an Office suite on your computer and you were not provided the packaged product or product key card. Select the version of Microsoft Office you have: If the Office product was shipped to you, select the option that most resembles the packaged product you received: Before you follow the steps in this section, you should check whether an Office product key was bundled with your computer.
We recommend reading your documentation and contacting your computer manufacturer. This will bring you to a webpage where you can select which Microsoft Office suite you want. It will also provide the option to purchase Office directly from Microsoft or from a Microsoft partner.
Watch this video for information about how you can enter an Office product key to upgrade an existing Office suite. After you type your product key and agree to the License Terms, you will have the choice to click an Upgrade or Customize button. This page may also contain the Include a free trial of Microsoft Office Professional check box. By default, this check box is selected and it will install trial versions of Office applications not contained in the suite you are installing.
We recommend that you clear this box during your initial installation to avoid any confusion. After typing your product key and agreeing to the License Terms you will have the choice to click on an Install Now or Customize button.
This check box is selected by default and will install trial versions of Office applications not contained in the suite you are installing.
We recommend you uncheck this box during your initial installation to avoid any confusion. Sorry, we cannot resolve this issue by using this guide. Microsoft Customer Service may be able to help. To contact the Microsoft Customer Service center call one of the following numbers:.
Is the phone number for your region not listed? Please go to our Contact Us page to find your local phone number. You are unable to press Continue and repeated attempts to type in the product key end with the same message.
The troubleshooter will explain each cause in more detail and help you resolve the error. However, if you would like to contact Microsoft Customer Service instead, we can provide you with the support number. Microsoft Customer Service may be able to provide an Office replacement product key.
A minimal charge may apply. To contact the Microsoft Customer Service Center call one of the following numbers:. If you do not have these items the customer service agent will not be able to assist in providing a replacement product key. If you purchased the full packaged product that contains a Microsoft Office installation disc the product key will be located on an orange sticker inside the package. The sticker will be on a card opposite the disc holder on the left side of the DVD case.
The product key is 25 characters long in this format: If you purchased the packaged product and it did not include an installation disc your product key will be located on an orange sticker inside the package. The sticker will be on the left side of a card in the case or underneath a perforated strip, depending on the Product Key Card packaging. If the Product Key Card was purchased at a retail store and activated at the register you may only have a 27 character PIN that is inside the card.
The PIN would be located here: Visit the following website and follow the instructions it provides to retrieve your 25 character product key: If Microsoft Office was purchased separately at a retail store and you never received the packaged product we recommend that you contact the store.
This can occur if the retail store installed Office on your computer for you. Microsoft Office Starter edition is a simplified, ad-funded version of Office that includes Excel Starter and Word Starter If you decide to continue using Office Starter no additional action is needed as you do not have to have a product key to install or activate this version of Office If you find that you want more features than what Office Starter provides, you can purchase a product key within Office Starter.
Did you receive a confirmation email after you purchased and downloaded Microsoft Office online? Now that you found your Office product key enter it to install your Office suite. Ready to use Office ? Click here to get started. On some computers, you may see an icon for Microsoft Office displayed in the Windows Start menu see Figure 1.
This program provides users the option to unlock Office Starter , to go online and purchase a full retail copy of Office , or to activate certain editions of Office see Figure 2. Location of the Microsoft Office option in the startup menu.
If you selected the above program and received a validation error, here's some good news! You do NOT need to run this program if you have already successfully installed and activated any of these products: In fact, there should be another Microsoft Office entry further down the All Programs list for the Office version you installed.
For example, in Figure 3, there are three Office options in the list. The second option is the one that would contain the full Office installation:. If the only entry in the list is Microsoft Office or Microsoft Office Starter English , check your installed programs in Windows to verify if you have installed your full copy of Office on the computer.
If you cannot find it, please make sure to install it and enter the product key during the process. After you ensure your programs are present and work properly, you should remove the Microsoft Office option from the Windows Start menu by follow the steps below. Microsoft Customer Service can sometimes help to obtain a new product key but only if you have your Office installation disc. The disc can be validated and acts like a proof of purchase for the Microsoft Customer Service Representative.
However, if both the product key and the disc are lost, there is very little Microsoft Customer Service can do to help.
Based on your selection, this seems to be the case. While we understand this can be frustrating, please note that this is similar to other company or store policies when you lose your proof of purchase for their products.
Using your Office 2010 Product Key Card
The sticker will be on the left side of a card in the case or underneath a perforated strip, depending on the Product Key Card packaging. These product keys are normally for Microsoft Windows. There are several reasons why you might get an error after entering a product key. No, I never received a confirmation email. I thought this device included Office. Activate Office programs Frequently asked questions about activation Not finding what you're looking for? To contact the Microsoft Customer Service Center call one of the following numbers: If you damage the key while scratching off the foil coating, see I lost or damaged my product key.
Using product keys with Office
Microsoft Customer Service can sometimes help to obtain a new product key but only if you have your Office installation disc. The letter B and the number eight 8 The letter Q and number zero 0 The letter G and the number six 6 The letters VV and the letter W Additionally, a Microsoft Office product key does not contain any of the following characters: There are several reasons why you might get an error after entering a product key. I lost the packaging but I still have the installation disc.
Find your product key for Office 2010
Thank you for being part of Microsoft Community! How do I avoid this from happening in the future? To contact the Microsoft Customer Service Center call one of the following numbers:. You successfully entered your Office product key. For example, the product key may have been mistyped or a product key for a different product might have been used. Was this information helpful? If you see an error message when you redeem your product key at Office. Click Buy Office below to compare prices and options and to make your purchase. Your Office product key issue was solved. How do I replace my product key?